Care and Cleaning Tips

Spotting

Liquid Spills

1. Get to the spot as soon as possible.
2. Blot (NEVER RUB) all excess liquid with a clean white cloth or paper towel until dry. Be sure to use a white cloth, dyes and color used in towel paper can transfer to the rug surface.
3. Make a mixture of dishwashing liquid that you use in your sink (not dishwasher soap) and water. A tablespoon of white vinegar can be added if the spill has an odor. Wet your cloth and wring it out. Place it on the spot and blot gently. Use a dry cloth and blot. Continue alternately with the wet cloth and dry cloth until the blotted water is clear and appears to be clean. You are in essence flushing the spot.
4. If you can put something under the rug to raise the wet spot off the floor, do so.

Animal Stains

If you have a new puppy, roll up your rugs until the puppy is housebroken. In the event of an accident, try to get to the area as soon as possible. If the stain is still wet, there is a better chance of totally removing it. Follow the liquid spill directions above, using the white vinegar. If the spot is already dry, try the liquid spill directions above and call us to professionally clean your rug.

Solid Spills

1. Get to the spot as soon as possible.
2. Use a dull knife to scrape the surface clean.
3. Vacuum the area.

Care Tips

• Turn your rug every year. With heavy traffic, turn it every six months.
• With heavy traffic, we recommend we professionally clean your rug every 1-3 years. With light traffic, every 3-5 years.
• Always pad your rug with a high quality pad. Padding extends the life of your rug by protecting it against wear, dirt and being crushed by footsteps. Think of it as a shock absorber, acting like a cushion between your rug and the hardness of a floor. The padding also keeps the rug from slipping around.
• Vacuum your rug normally, the more the better. The stronger the vacuum, the better. DO NOT VACUUM THE FRINGE. As you vacuum, put your foot on the fringe and have the vacuum hit your foot.
• Keep up with any repairs that may come up. A little problem can turn into a bigger one if not attended to. It will also keep the expense down of any future repairs.
• Occasionally, a tuft will “sprout” above the others. This can be trimmed evenly with the rest of the pile.
• Prevent moths in your rug by always keeping the rug in use. Keep turning the rug and always vacuum regularly. If the rug is partly under a bed, be sure to vacuum the dark, protected areas and turn the rug. If the rug has to be stored, do not wrap it in paper. If possible, unroll monthly and vacuum and move it around.
• If you need to professionally store your home’s furnishings, ask the right questions of movers and storage facilities-are they willing to open your rugs for you monthly?